Warranty

We work with our brand partners and offer factory warranties on all products sold on our store. Please refer to the list below for brand specific warranty information.

5-year warranty. This timepiece is warranted only to the original owner for 5 years from date of purchase. The warranty only comes into effect if the warranty card is fully and correctly completed by an Authorized dealer at the time of purchase and/or you provide original proof of purchase. For more information, please refer to your warranty card or the Accutron website. 

Your watch is under warranty for a period of three years from the date on the warranty certificate, signed and stamped by Alpina. Any servicing or repair work to your Alpina watch must be carried out by a Alpina approved service and repair center only or the International Warranty is no longer valid. For more information, please refer to your warranty card or the Alpina website.

Built to exceed traditional Swiss watchmaking standards, your BALL watch is warranted by BALL Watch Company SA for a period of twenty-four months or forty-eight months if you benefit from a "Premium" warranty card from the date of purchase under the terms and conditions of this warranty. The warranty will only be valid when the warranty card is dated, fully and correctly completed and stamped by a BALL Authorized Dealer. Please visit the Ball website for additional warranty information and to register your watch for an extended warranty.

All Baume & Mercier watches purchased from an authorized retailer are covered by a 24-month International Warranty. Some Baume et Mercier models are eligible for an extended warranty. For warranty terms and to register your extended warranty, please visit the Baume et Mercier website. 

Your Bell & Ross watch benefits from an international warranty valid for 2 years from the purchase date recorded on your Warranty Card. For more information, please refer to your warranty card or the Bell & Ross website.    

3-Year Warranty. The warranty covers parts of the watch that have failed due to original defects in materials or workmanship under normal use, or, Bulova at its option, will replace the watch with a comparable watch. For more information, please refer to your warranty card or the Bulova website.

There is a 24-month warranty on all Certina watches valid from the date of purchase, in accordance with the general warranty terms and conditions. This also covers general repairs. Please refer to your warranty card or the Certina website for more information. 

Every Citizen Watch purchased in the United States is accompanied by a Five Year Limited Warranty. Visit the Citizen website to register your watch for an additional year of warranty coverage.

DUFRANE
All DuFrane Watches come with an international one-year warranty, starting from the Date of Shipment as noted on your Warranty Card. Please refer to your warranty card or the Dufrane website for more information. 

Formex offers a 3-year warranty on defects or malfunctions, such as manufacturing defects or movement malfunctions, that occur without external influence. In these cases, watches will be repaired or replaced it free of charge by Formex. Please refer to the Formex website for more information.

Frédérique Constant watches are guaranteed for a period of two years starting on the purchase date. This guarantee predominantly covers manufacturing defects and is based on the certain conditions. Please refer to the Frédérique Constant website to review warranty terms. 

G-SHOCK watches come with a one year warranty. Please visit the G-SHOCK website to register your watch for an additional one year warranty and for more warranty information. 

Your Hamilton watch is warranted by Hamilton International Ltd. for a period of twenty-four months from the date of purchase under the terms and conditions of this warranty. For more information, please refer to your warranty booklet or the Hamilton website. 

JUNGHANS
A guarantee of two years from the date of purchase is given on all Junghans watches. Within this period, any production defects will be corrected free of charge. Please refer to your warranty card or the Junghans website for more information.

LACO
All Laco watches receive a 24-month guarantee from the date of purchase. Please visit the Laco website for additional information. 

Longines offers a 24 month warranty on all Longines watch models and 5 year warranty on automatic watch models. For more information, please refer to your warranty booklet or the Longines website.

LOUIS ERARD
Louis Erard extends a guarantee covering all manufacturing defects for a period of 3 years from the date of purchase. This warranty entitles you to claim for the repair of all production defects arising during the period of warranty, on condition that they are communicated without delay. Please note that your international Louis Erard warranty is only valid if it is accompanied by the warranty registration card. Please refer to the Louis Erard website for more information. 

Marathon Watch Company Ltd. warrants their watches to be free from defects in  material and workmanship under normal use in accordance with care and usage instructions for 2 years from date of purchase from an authorized distributor. For more information, please refer to the Marathon website. 

A guarantee of two years from the date of purchase is given on every Maurice Lacroix Watch. Within this period, any production defects will be corrected free of charge. Please refer to the Maurice Lacroix website for more information. 

MeisterSinger guarantees that any watch purchased from an authorized retailer that the watch is free from defects in material or workmanship for a period of two years from the date of purchase, subject to certain terms and conditions. For more information, please refer to the Meistersinger website. 

All MIDO timepieces are covered by a minimum of 24 months sales warranty. Please refer to your warranty booklet or the Mido website for more information. 

MUHLE-GLASHUTTE
Mühle-Glashütte GmbH provides a 24-month warranty on the flawless functioning of a Mühle watch from the date of purchase. During the warranty period, production defects are remedied free of charge. Excluded from the warranty are defects caused by improper treatment, failure to observe the instruction manual, external influences or unauthorized interference. For more information, please visit the Muhle-Glashutte website. 

NOMOS guarantees every wristwatch manufactured by NOMOS from an authorized NOMOS dealer that the watch will be free from defects in material or workmanship for two years from date of purchase subject to the certain conditions. Please refer to the Nomos website for more warranty information.

ORIENT
Each Orient timepiece purchased from an authorized dealer includes a one year international warranty. Please refer to the Orient website for more warranty information. 

Oris SA provides a minimum standard warranty of two years on all Oris watches, provided the warranty is activated through an authorized dealer and in accordance with certain terms and conditions. For more information, please refer to your manual or the Oris website. 

Your Rado watch is warranted by Rado Watch Co. Ltd. for a period of twenty-four months from the date of purchase under the terms and conditions of the warranty. Please refer to the Rado website for more information. 

RAPPORT LONDON
Rapport London offers a full 24 month guarantee. Please refer to the Rapport London website for more information. 

Your Tissot watch is warranted by Tissot S.A. for a period of twenty-four (24) months from the date of purchase under the terms and conditions of the warranty. The international Tissot warranty covers material and manufacturing defects existing at the time of delivery of the purchased Tissot watch. The warranty only comes into force if the warranty certificate is dated, fully and correctly completed and stamped by an official Tissot dealer. Please refer to the Tissot website for complete warranty information. 

VICTORINOX
Victorinox's 5-Year Warranty covers manufacturing and material defects that appear in the course of normal use in the five years after the date of purchase. Additionally, it includes a free replacement battery within the first year after the date of purchase in the event that the battery is defective. For more information, please refer to the Victorinox website.

WOLF 
Wolf offers a limited 2 year worldwide warranty on its watch winders and jewelry cases. The warranty covers manufacturer defects. Please visit the Wolf website to register your product and for more warranty information.

All Zelos watches come with a one year warranty and cover movement issues arising from normal use, or any defects with manufacturing. Please refer to the the Zelos website for more information. 

ZENITH
ZENITH watches are high-precision, high-tech products. Before leaving the workshops of the Manufacture, the watch has undergone several days of stringent quality and performance tests. An international guarantee nonetheless covers any potential manufacturing flaws for a period of two years as of the date of purchase. You may also obtain an additional three-years guarantee by registering your watch online on the Zenith website.

ZODIAC watch is warranted by Zodiac Watches for a two year period from the original date of purchase under the terms and conditions of the warranty. The Zodiac warranty covers materials and manufacturing defects. A copy of the receipt and/or your completed warranty card is required for proof of purchase. Please refer to the Zodiac website for more information.