Yes, we offer a 12 month warranty on watches not already covered by the factory warranty.

Payouts are made within five (5) business days after the initial inspection is completed and the purchase agreement is confirmed by both parties.

Currently, we offer secure ACH payments.

One of our team members will arrange a prepaid and insured UPS shipping label to cover the costs associated with the shipping. If you wish to use another carrier, the shipper is responsible for the insurance and shipping costs. Please ship all associated items that belong with the watch in a sturdy and secure shipping box. It is best practice to box your items up at home and not at the shipping facility, using brown shipping tape and securely padding the inside of the box to protect the contents during transit. The shipper is responsible for the shipping box and padding.

At this time, we can only repair watches that fall outside of the original manufacturer warranty or outside of our 12 month warranty for brands that we are authorized to sell. We would be happy to assist you in finding the correct service centers on other brands if your watch is outside of the stated warranty period. Proper maintenance is key to preserving your purchase over the long term and we are committed to helping our customers with that process.